FAQs

Support

How do I change the username / email I use to login?
Please click on Reset username / email on the Login page of the website and follow the instructions.
How do I reset my password?
Please click on Reset password on the Login page of the website and follow the instructions.
How can I contact you?
Please click on the Contacts page of the website and choose the following options:
  • call us from Monday to Friday, 9-5pm;
  • book a call back
  • write to us;
  • scroll down to Our Team and contact a member of staff directly;
  • click on the chat box on the bottom right hand side of the page and chat with one of our agents from Monday to Friday, 9-5pm GMT.

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